ATM Field Services Technician
1 week ago
Job Summary:
Cennox Ltd is seeking a skilled Field Service Maintenance Specialist to join our team. As a Field Service Maintenance Specialist, you will be responsible for providing technical support and maintenance services to our customers' self-service devices, including ATMs, vending machines, and other hardware.
Key Responsibilities:
- Travel to customer sites to perform maintenance and repair services on self-service devices
- Diagnose and resolve technical issues with devices, including hardware and software problems
- Provide excellent customer service and communicate effectively with customers and internal stakeholders
- Work independently and as part of a team to achieve service level agreements
- Attend training classes to stay up-to-date with technical skills and knowledge
Requirements:
- Previous experience in a technical field, such as mechanical or electrical engineering
- Working knowledge of Windows-based software and hardware
- Valid UK driving license and ability to travel to customer sites
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
What We Offer:
- Competitive salary and opportunities for overtime
- 22 days annual leave (plus bank holidays)
- 9% pension scheme (combined contributions)
- 2 x salary Life Assurance
- Refer a Friend scheme worth £250
- Optional Healthcare plan including retail and gym discounts
- Free onsite parking
- Employee Assistance Programme and much more
Disability Confident Employer:
Cennox Ltd is a Level 1 Disability Confident employer and welcomes applicants with disabilities. We will ensure that all applicants with disabilities are offered an interview and the opportunity to suggest adjustments to help them perform at their best.
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