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Customer Service Representative

2 months ago

Cwmbran, Torfaen County Borough, United Kingdom Simply Gym Full time

About the Role:

We are seeking a highly motivated and detail-oriented individual to join our team as a General Assistant at Simply Gym. As a key member of our operations team, you will play a vital role in ensuring the cleanliness, safety, and overall quality of our facilities.

Key Responsibilities:

  • Perform cleaning duties to maintain a high standard of cleanliness, hygiene, and safety.
  • Provide exceptional customer service, actively seeking feedback and making improvements to enhance the member experience.
  • Record all cleaning duties and tasks on relevant checklists to maintain company standards.
  • Adhere to COSHH regulations, ensuring the correct use and storage of cleaning chemicals and equipment.
  • Work part-time hours, mainly evenings, and contribute to a dynamic and supportive team environment.

Requirements:

  • Strong interpersonal skills and attention to detail.
  • Ability to demonstrate a passion for exceeding expectations and delivering high-quality results.
  • Previous experience in a similar role, with the ability to multitask and work unsupervised.
  • Effective communication skills and an approachable demeanor when interacting with members and other staff.

Benefits:

  • JD Discount card at all JD affiliates.
  • Annual Leave Scheme.
  • Free Gym Membership.