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Image Engineer
2 months ago
Job Summary
The Image Engineer will be responsible for engineering and authorizing vehicle repair costs in accordance with manufacturer's methodology while taking all aspects of the claim into consideration. This role requires a high level of technical expertise and attention to detail.
Key Responsibilities
- Take technical calls and produce inspection reports
- Make total loss decisions and authorize supplementary estimates
- Engage with the network to develop a strong working relationship with maximum efficiency
Requirements
- Vehicle Damage Assessor or Paint, Panel and Mechanical Technician with minimum of 3 years hands on experience
- Highly conscientious and self-motivated with an eye for detail and proven problem solving skills
- Strong questioning and listening skills with ability to quickly develop rapport with customers and suppliers over the phone
- Strong team player with ability to provide support to colleagues
- Working towards IAEA and ATA VDA qualification
- Confident user of telephone and PC
About FMG
FMG is a leading independent provider of fleet incident management and specialist vehicle recovery services. We provide outsourced incident management support, specialist rapid response and recovery management to a wide range of insurers and blue light services.
Our Values
- We put our customers at the heart of everything we do
- We are agile, experts, imaginative, and reliable
