Customer Service Representative
1 month ago
Goldman & Fine Group is seeking an experienced Customer Service Advisor to join their team in the Maidenhead area. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Meet and greet customers, explaining the repair process and discussing their requirements
- Take down repair requirements, creating necessary paperwork and arranging for estimates to be undertaken
- Book vehicles into the workshop and arrange for insurance engineers to authorise repairs
- Take payment or insurance excesses where required and arrange courtesy cars
Requirements:
- Experience in a similar role, ideally within a Bodyshop or car body repair centre
- Computer literacy, with knowledge of automotive software
- Excellent communication and customer service skills
- Driving licence
- Flexibility to work weekends
What We Offer:
An excellent rate of pay, attractive benefits, and a professional, supportive workplace. If you are an experienced Service Advisor, this is a fantastic opportunity to join a thriving dealership.
How to Apply:
- Click on this advert and submit your CV
- Visit the Goldman & Fine website
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