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Workplace Operations Specialist

2 months ago

Cumbernauld, North Lanarkshire, United Kingdom ISS Full time

About ISS

ISS is a leading provider of workplace and facility management solutions, dedicated to enhancing efficiency by connecting people and places. We partner with clients daily to improve user experiences through innovative solutions and unwavering commitment to quality.

We value inclusivity and diversity, fostering a welcoming and productive work environment for all employees. If you seek a challenging and rewarding career where growth is prioritized, ISS offers an exciting opportunity to contribute to a team that places people first.

Job Opportunity: Receptionist / Workplace Coordinator

Are you passionate about providing exceptional service and ensuring smooth operations within a dynamic office environment? If so, this role might be the perfect fit for you.

As a vital member of our team, you will play a key role in managing administrative tasks and supporting the overall efficiency of our workplace. Your proactive approach and dedication to delivering high-quality service will contribute to a positive and productive atmosphere.

  • Key Responsibilities:
  • Exceed client and visitor expectations by promptly and efficiently addressing their requests.
  • Maintain a welcoming and professional demeanor, ensuring visitors feel valued and supported throughout their interactions.
  • Manage visitor check-in and check-out procedures, adhering to established protocols.
  • Provide administrative support, including assisting with various tasks as needed.
  • Coordinate room bookings and parking arrangements through our client booking system.
  • Ensure the reception area is always presentable and organized.

Professional and Personal Qualifications:

  • Demonstrate meticulous attention to detail and a commitment to resolving issues effectively.
  • Possess experience working with computer systems, including Microsoft Office Suite and Excel.
  • Have proven customer service and reception experience in a professional setting.
  • Be highly motivated, committed, and adaptable to changing priorities.