IT Helpdesk Specialist

3 weeks ago


Reading, Reading, United Kingdom Circle Group Full time
Job Overview

2nd Line Support / IT Support - Legal Sector
Keywords: IT Support, Service Desk, Technical Support, IT Technician, IT Engineer, Office 365, Windows, Azure, Intune, Active Directory, DNS, DHCP, VPN, Legal Services

Circle Group is seeking a dedicated 2nd Line Support Engineer to join our expanding IT department. This role is crucial in providing exceptional technical assistance and support to our internal teams.

Key Responsibilities:

  • Deliver high-quality technical support to end-users, resolving issues efficiently.
  • Collaborate with the IT team to enhance system performance and reliability.
  • Manage and troubleshoot various IT systems and applications.
  • Assist in the implementation of new technologies and upgrades.

Qualifications:

  • Proven experience in a 2nd Line Support role or similar.
  • Strong knowledge of Windows operating systems and Office 365.
  • Familiarity with networking concepts and troubleshooting.
  • Excellent communication and problem-solving skills.

Join us at Circle Group, where your expertise will contribute to our commitment to providing outstanding IT support in the legal sector.



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