Implementation Specialist

4 days ago

London, Greater London, United Kingdom NEC Software Solutions Full time
About the Role

We are seeking an experienced Implementation Consultant to join our UK-based Housing team at NEC Software Solutions. As a key member of our team, you will play a crucial role in implementing NEC Housing systems for the not-for-profit social housing sector.

Key Responsibilities
  • Provide expert guidance in implementing NEC Housing systems, focusing on configuration and build.
  • Offer excellent advice to current customers using NEC Housing, ensuring they are happy and provide positive feedback consistently.
  • Create and maintain training courses and solution design manuals for customers and internal teams.
  • Stay up-to-date with the latest developments in social housing management.
  • Be flexible and available for travel throughout the UK to visit customer and company sites when required.
Requirements
  • In-depth expertise in using NEC Housing, ideally with experience in Allocations, Rents, or Service Charge Modules.
  • Demonstrated expertise in implementing housing systems, with a strong focus on system configuration and build.
  • Proven track record of providing high-quality consultancy services to customers, including Local Authority Housing, ALMOs, or Housing Associations.
  • Ability to consistently achieve positive customer feedback through effective delivery of consultancy and training services.
  • Proficiency in creating and maintaining training materials, including courses and solution design manuals.
  • Proficiency in handling multiple parallel projects.
  • Experience in creating, configuring, and implementing NEC Housing system modules.
  • Working knowledge of Unix and/or SQL.
About NEC Software Solutions

We are proud to offer a range of benefits to our employees, including private medical cover, 25 days paid holiday, and a Group Pension Plan with employer contributions. We are an equal opportunities employer and welcome applications from all communities.

At NEC Software Solutions, we work with governments, hospitals, police forces, housing providers, and local authorities to help them deliver public services more efficiently. We'd love your help in making a difference in the lives of people across the UK.

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