Current jobs related to Customer Service Director - Newmarket, Suffolk - Swift Recruit
-
Customer Service Director
2 days ago
Newmarket, Suffolk, United Kingdom Swift Recruitment Full timeAbout the Role:Swift Recruitment is seeking a dedicated Customer Service Director to lead our clients customer service team and drive customer satisfaction. As a key member of the leadership team, you will be responsible for overseeing all aspects of the customer service operation.Key Responsibilities:Develop and implement effective customer service...
-
Customer Service Director
1 week ago
Newmarket, Suffolk, United Kingdom Swift Recruitment Full timeAbout the Role:We are seeking a skilled Customer Service Director to lead our customer service team and drive exceptional service delivery. As a key member of our team, you will be responsible for overseeing all aspects of customer service operations, ensuring a positive customer experience, and driving high customer satisfaction.Key Responsibilities:Lead,...
-
Regional Director
4 weeks ago
Newmarket, Suffolk, United Kingdom Uni-Select Inc. Full timeJob Title: Regional DirectorWe are seeking a highly skilled and experienced Regional Director to join our team in Ontario. As a Regional Director, you will be responsible for overseeing the operational performance of our corporate stores in the province, ensuring they meet sales targets, deliver excellent customer service, and uphold our corporate values.Key...
-
Regional Director
4 weeks ago
Newmarket, Suffolk, United Kingdom Uni-Select Inc. Full timeJob Title: Regional DirectorWe are seeking a highly skilled and experienced Regional Director to join our team in Ontario. As a Regional Director, you will be responsible for overseeing the operational performance of our corporate stores in the province, ensuring they meet sales targets, deliver excellent customer service, and uphold our corporate values.Key...
-
Customer Service Representative
4 weeks ago
Newmarket, Suffolk, United Kingdom Swift Recruitment Full timeCustomer Service Advisor OpportunityWe are seeking a skilled Customer Service Advisor to join our team at Swift Recruitment. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...
-
Customer Service Representative
4 weeks ago
Newmarket, Suffolk, United Kingdom Swift Recruitment Full timeCustomer Service Advisor OpportunityWe are seeking a skilled Customer Service Advisor to join our team at Swift Recruitment. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...
-
Customer Service Representative
2 weeks ago
Newmarket, Suffolk, United Kingdom Exact Sourcing Limited Full timeWe are seeking a skilled Customer Service Representative to join our team at Exact Sourcing Limited. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
1 month ago
Newmarket, Suffolk, United Kingdom Arrow Electronics, Inc. Full timeCustomer Service AgentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers and internal stakeholders.Key Responsibilities:Provide day-to-day sales support and customer service...
-
Customer Service Representative
1 month ago
Newmarket, Suffolk, United Kingdom Arrow Electronics, Inc. Full timeCustomer Service AgentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers and internal stakeholders.Key Responsibilities:Provide day-to-day sales support and customer service...
-
Customer Service Representative
3 weeks ago
Newmarket, Suffolk, United Kingdom Arrow Electronics, Inc. Full timeCustomer Service AgentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers and internal stakeholders.Key Responsibilities:Provide day-to-day sales support and customer service...
-
Customer Service Representative
3 weeks ago
Newmarket, Suffolk, United Kingdom Arrow Electronics, Inc. Full timeCustomer Service AgentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers and internal stakeholders.Key Responsibilities:Provide day-to-day sales support and customer service...
-
Customer Service Representative
1 month ago
Newmarket, Suffolk, United Kingdom Arrow Electronics, Inc. Full timeCustomer Service AgentWe are seeking a highly motivated and customer-focused Customer Service Agent to join our team in Newmarket. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers and internal stakeholders.Key Responsibilities:Provide day-to-day sales support and customer service...
-
Customer Service Representative
2 months ago
Newmarket, Suffolk, United Kingdom Arrow Electronics, Inc. Full timeCustomer Service AgentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers and internal stakeholders.Key Responsibilities:Provide day-to-day sales support and customer service...
-
Customer Service Representative
1 month ago
Newmarket, Suffolk, United Kingdom Arrow Electronics, Inc. Full timeCustomer Service AgentWe are seeking a highly motivated and customer-focused Customer Service Agent to join our team in Newmarket. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers and internal stakeholders.Key Responsibilities:Provide day-to-day sales support and customer service...
-
Customer Service Representative
2 months ago
Newmarket, Suffolk, United Kingdom Arrow Electronics, Inc. Full timeCustomer Service AgentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers and internal stakeholders.Key Responsibilities:Provide day-to-day sales support and customer service...
-
Customer Service Representative
3 weeks ago
Newmarket, Suffolk, United Kingdom Swift Recruitment Full timeCustomer Service Advisor OpportunityWe are seeking a skilled Customer Service Advisor to join our team at Swift Recruitment. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...
-
Customer Service Representative
3 weeks ago
Newmarket, Suffolk, United Kingdom Swift Recruitment Full timeCustomer Service Advisor OpportunityWe are seeking a skilled Customer Service Advisor to join our team at Swift Recruitment. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...
-
Customer Service Representative
6 days ago
Newmarket, Suffolk, United Kingdom Swift Recruitment Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Swift Recruitment. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our clients, resolving issues promptly, and maintaining a positive attitude. Key duties include:Handling customer inquiries via phone and...
-
Customer Service Representative
2 weeks ago
Newmarket, Suffolk, United Kingdom Sainsbury's Full timeAbout the Role:We are seeking a talented Customer Service Representative to join our team at Sainsbury's. As a Customer Service Representative, you will be the face of our brand, providing exceptional customer service and ensuring that our customers have an outstanding shopping experience.Key Responsibilities:Provide excellent customer service, responding to...
-
Customer Service Representative
2 weeks ago
Newmarket, Suffolk, United Kingdom Argos Limited Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor. As a Customer Advisor, you will be the face of our company, providing exceptional customer service and ensuring that our customers receive a great shopping experience.Key Responsibilities:Provide excellent customer service, responding to...
Customer Service Director
2 months ago
About the Role:
We are seeking a highly skilled and experienced Customer Service Director to join our team at Swift Recruit. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of exceptional customer service and support to our clients.
Key Responsibilities:
- Support Network: Provide primary support to the Customer Service Supervisor and Operations Manager, assisting with daily tasks and long-term projects.
- Procedure Review and Management: Conduct regular reviews of existing procedures to ensure they are efficient and effective, and implement new processes as needed to enhance operational efficiency and customer satisfaction.
- Bridging the Gap: Serve as a liaison between the Senior Management Team and various departments to facilitate clear and effective communication, ensuring that departmental strategies align with the overall goals and objectives set by the SMT.
- Reporting and KPIs: Develop and maintain comprehensive reporting systems to monitor key performance indicators (KPIs) as established by the SMT.
Requirements:
- Experience: Minimum of 3+ years in a similar role with a focus on customer service and operations management.
- CRM Systems: Proficiency with CRM tools such as Gorgias, Zendesk, Hubspot, or Helpdesk.
- Task Management: Experience using task management systems like Asana, Monday, Trello, and Zapier.
- ERP Systems: Familiarity with ERP systems such as Netsuite, SAP, or Orderwise.
- E-commerce Platforms: Knowledge and experience with Shopify, Shopify Plus, and Magento.
- Work Environment: Proven track record of working in a dynamic and fast-paced e-commerce environment.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to lead and develop a high-performing team.
- Work in a fast-paced and dynamic environment.
- Make a positive impact on customer satisfaction and company growth.
- Continuous learning and development opportunities.
