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Housekeeping Operations Manager
2 months ago
Housekeeping Manager Role at Whitbread
About the Job
We are seeking a highly skilled and experienced Housekeeping Manager to join our team at Whitbread. As a Housekeeping Manager, you will play a key role in the management team, driving performance and ensuring the successful daily running of the site.
Key Responsibilities
- Manage and inspire the housekeeping team, driving performance through hands-on leadership and coaching.
- Support the Hotel Manager in recruitment, training, and performance management of the Housekeeping Team.
- Take accountability for managing laundry and labor controls, ensuring efficiency and cost-effectiveness.
- Ensure brand standards are adhered to, with a keen eye for detail and a focus on quality.
- Demonstrate knowledge of health and safety compliance, including COSHH, and manage all audit processes to a high standard.
- Communicate effectively with the team, guests, and other departments, with excellent interpersonal and problem-solving skills.
- Be agile in your thinking and effectively manage your time to meet business needs, prioritizing tasks and deadlines.
Requirements
- Proven experience in a similar environment, with a track record of success in managing housekeeping teams.
- Strong leadership and coaching skills, with the ability to inspire and motivate the team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and guests.
- Knowledge of health and safety compliance, including COSHH, and experience of managing audit processes.
- Ability to work in a fast-paced environment, with a calm and composed demeanor under pressure.
About Whitbread
Whitbread is a leading hospitality company, with a portfolio of brands including Premier Inn and Costa Coffee. We are committed to providing excellent customer service and creating a positive work environment for our employees.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A positive and supportive work environment.
- Training and development opportunities to enhance your skills and knowledge.
