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Resource Manager

2 months ago

Romsey, United Kingdom CBSbutler Holdings Limited trading as CBSbutler Full time
Job Title: Resource Manager

CBSbutler Holdings Limited trading as CBSbutler is seeking a skilled Resource Manager to join our team. As a trusted advisor to senior leadership, you will provide strategic resource management, ensuring the optimal allocation and movement of resources to drive performance, customer satisfaction, and employee morale.

Key Responsibilities:
  • Tactical Resource Management: Allocate and move resources to optimize performance, customer satisfaction, and employee morale, engaging key stakeholders as necessary.
  • Onboarding and Mobilisation: Engage with new hires to accelerate mobilisation onto projects and provide the best possible employee experience.
  • Productive & Customer Funded Utilisation (CFU) Performance Management: Maximise CFU while supporting other productive activity with available resources, driving activity on stranded resources, and taking corrective action as necessary.
  • Directorate Capacity Demand & Supply Management: Act as the 'bridge' between capacity planning and BU Ops teams to test analysis, validate planning assumptions, and mitigate risk of over/under supply.
  • Cross Directorate Optimisation & Escalation Management: Facilitate x-business employee mobility, own loan agreements and extensions, and manage internal and x-BU escalation.
Requirements:
  • Experience of operational resourcing in Professional Services or similar matrix organisations.
  • Experience of working in Defence and/or National Security industries.
  • Significant experience of technology sectors, including IT, Software Development, Cyber, AI & ML, Data Science, and Systems Engineering professions.
  • Able to demonstrate comfort with complexity and working with often ambiguous requirements.
  • Regarded as SME within stakeholder community and leads on defining approach to operational resourcing within the BU.