Hospitality Ambassador

Job Summary:

We are seeking a skilled and enthusiastic Hospitality Ambassador to join our team at Whitbread's Shoreditch Hub By Premier Inn. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming environment for our guests.

About the Role:

• Provide exceptional customer service to guests, responding to their needs and exceeding their expectations.
• Work collaboratively with the housekeeping team to ensure rooms are perfect for our guests.
• Prepare and serve food and beverages, including cocktails, to our guests.
• Assist with administrative tasks, such as checking guests in and out, and handling room assignments.
• Participate in ongoing training and development to improve your skills and knowledge.

What We Offer:

• A competitive hourly rate of up to £13.09 per hour.
• A 3-month fixed-term contract with the opportunity to extend.
• A flexible schedule with 1 x 8 hours and 1 x 32 hours per week.
• A comprehensive training program to support your career development.
• A range of benefits, including a Whitbread Benefits card, pension and saving schemes, and discounts on shops, travel, and more.

Requirements:

• No prior experience is necessary, but a passion for customer service and hospitality is essential.
• Excellent communication and interpersonal skills.
• Able to work effectively in a fast-paced environment.