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Vehicle Damage Estimator

2 months ago

Reading, United Kingdom Igloo Full time

About the Role:

Igloo is seeking a skilled Vehicle Damage Estimator to join our team in the Reading region. As a Vehicle Damage Estimator, you will work on behalf of our client, a privately owned automotive repair company with operations across the UK.

Key Responsibilities:

  • Liaise with customers via phone and in person to provide updates on repair status.
  • Estimate damage of customer vehicles, including on-site and off-site assessments.
  • Value vehicles to determine repair costs and estimate repairs according to insurance guidelines.
  • Order the correct parts with the parts department, ensuring genuine or non-genuine options are available.
  • Attain correct repair methods and update the online insurance system.
  • Ensure maximum customer care throughout the repair process.
  • Image vehicles at different stages of the repair process.
  • Create job cards with repair methods attached and obtain repair authority.
  • Update the communication log on the management system.

Requirements:

  • Good working knowledge of the Audatex estimating system.
  • Technical understanding of bodywork and paint repair techniques.
  • Practical experience working on the shop floor in an automotive bodyshop within a similar role.

About Igloo:

Igloo is a company that values its employees and provides opportunities for growth and development. We are committed to delivering high-quality services to our clients and customers.