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Information and Access Officer
2 months ago
Join our team at Service Care Solutions - Social Work as an Information and Access Officer, where you will be the main contact point for all adult social care enquiries.
About the Role:This is a full-time position, working 37 hours a week, Monday to Friday. The initial contract is for 6 months, with the possibility of extension. The hourly rate is £14.40 (limited company) or £11.44 (PAYE, exclusive of holiday pay).
Key Responsibilities:- Provide exceptional customer service to adult social care enquirers.
- Work efficiently under pressure, handling high volumes of contacts across multiple systems.
- Develop strong IT literacy and excellent communication skills.
- Proven customer service experience.
- Ability to work in a fast-paced environment.
- A specialist, dedicated Social Work consultant offering a single point of contact.
- Exceptional referral bonuses.
- An extensive and exclusive range of Social Work vacancies across the UK.
- Nationwide provider of Social Work staff to over 200 local authorities.
- Frequent notifications for upcoming opportunities via text and email.
- DBS disclosures provided via fast track online services free of charge.
