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Care Home Administrator

2 months ago

Cardiff, Cardiff, United Kingdom Nazareth Care Charitable Trust Full time

About the Role

We are seeking a highly organized and detail-oriented Care Home Administrator to join our team at Nazareth Care Charitable Trust. As a key support role, you will ensure the smooth operation of our care home, providing a person-centered environment and assisting the General Manager in all aspects of administration.

Duties and Responsibilities:

  • Provide exceptional customer service as the first point of contact for visitors and callers
  • Manage the reception desk with a warm and welcoming demeanor
  • Respond to telephone and email inquiries, resolving issues efficiently
  • Process mail and post, maintaining confidentiality when necessary
  • Support the General Manager with administrative tasks, including data entry and document preparation
  • Maintain accurate records and confidential information within our systems
  • Assist the General Manager in submitting information to regional offices within deadlines
  • Perform scanning, filing, and archiving duties as required
  • Take minutes and notes during staff meetings

About You

We are looking for a professional, caring, and enthusiastic individual who is well-organized, has strong IT skills, and excellent communication skills. You will have a flexible approach, be able to prioritize tasks, and have a passion for delivering exceptional customer service.

Working for Us

We offer a comprehensive training program, so you can learn and grow with us. As a valued member of our team, you will enjoy access to a range of benefits and services, including:

We will cover the cost of your DBS/PVG disclosure certificateInduction and ongoing learning and development opportunitiesFree access to an Employee Assistance Program for your well-beingDiscounts through our Blue Light Card schemePension contributions and paid holidaysFree onsite parking