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Technical Support Engineer
2 months ago
**About Hamilton Barnes**
Hamilton Barnes is a rapidly growing Service Provider that values internal progression and upskilling. We are currently recruiting for a 2nd Line IT Support Engineer to join our team.
**Job Summary**
We are seeking a highly motivated and experienced IT Support Specialist to provide 1st and 2nd line support for our end users. As a 2nd Line IT Support Engineer, you will be responsible for resolving technical issues and providing excellent customer service.
**Key Responsibilities**
- Provide 1st and 2nd line technical support for end users
- Resolve technical issues in a timely and efficient manner
- Communicate effectively with end users and internal stakeholders
- Work collaboratively with the IT team to resolve complex technical issues
**Requirements**
- 2+ years of experience in IT support
- Strong technical knowledge of IT systems and infrastructure
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
**What We Offer**
- Opportunities for internal progression and upskilling
- A dynamic and supportive work environment
- Competitive salary and benefits package