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Bank Receptionist

2 months ago


Hertfordshire, United Kingdom Elysium Healthcare Full time

Job Summary

Elysium Healthcare is seeking a skilled and friendly Bank Receptionist to join our team at Rhodes Wood Hospital. As a key member of our staff bank, you will play a vital role in providing exceptional patient experience and ensuring the smooth operation of our front desk.

Key Responsibilities

  • Welcoming Patients and Visitors
    • Provide a warm and welcoming environment for patients, visitors, and staff
    • Ensure all visitors sign in and out properly
  • Front Desk Operations
    • Manage the office diary for meetings, events, and therapy sessions
    • Coordinate the distribution of keys and security badges
    • Oversee visitor sign-ins and conduct security checks
  • Administrative Support
    • Handle telephone calls, emails, and post efficiently
    • Perform ad-hoc administrative tasks as required
  • Team Collaboration
    • Work closely with the reception team to ensure seamless operations
    • Contribute to a positive and supportive team environment

Requirements

  • Previous Experience
    • Proven experience in a front desk or administrative role
  • Skills and Qualifications
    • Excellent communication and interpersonal skills
    • Computer skills and proficiency in administrative software
    • GCSE English Language Grade C or above
  • Personal Qualities
    • Professional, confident, and diplomatic demeanor
    • Ability to work independently and as part of a team
    • Welcoming and self-motivated attitude

What We Offer

  • Competitive Hourly Rate
    • Hourly rate of £12.05 (including 12.07% holiday allowance uplift)
  • Training and Development
    • Mandatory training to ensure you are fully able to do your job at the best of your ability
  • Wellbeing Support
    • Wellbeing support and activities to help you maintain a great work-life balance

About Elysium Healthcare

Elysium Healthcare is a leading provider of healthcare services, with a network of over 90 services across England and Wales. We are committed to delivering high-quality care and providing opportunities for growth and development. As a Disability Confident employer, we strive to create an inclusive and accessible work environment.