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Front of House Team Leader

2 months ago


Stevenage, Hertfordshire, United Kingdom Stonegate Group Full time

Job Summary

We are seeking an experienced Team Leader to join our Front of House team at Draper Arms. As a Team Leader, you will be responsible for supporting, coaching, and mentoring your team to deliver exceptional customer service and create a welcoming atmosphere for our guests.

Key Responsibilities

  • Support the management team in creating and delivering a vision for excellent customer service
  • Ensure standards and compliance are maintained in the manager's absence
  • Coach and mentor team members to improve their skills and performance
  • Contribute to the development of a positive and inclusive team culture

What We Offer

  • Award-winning training and development programs
  • 25% off food and drink for you and all your friends in over 800 sites
  • Referral scheme of up to £1,000 per person
  • Dental insurance
  • Employee Assistance - Licensed Trade Charity

About Us

At Stonegate Group, we are proud to be the largest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One, and Popworld.