Digital Inclusion Specialist
10 hours ago
Are you passionate about promoting digital inclusion and empowering communities? We are seeking a skilled Digital Empowerment Officer to join our Community Engagement team at Platform Housing Group.
About the RoleThis is an exciting opportunity to lead the coordination, development, and delivery of digital inclusion projects, initiatives, and activities for our customers and communities. As a Digital Empowerment Officer, you will work closely with internal and external stakeholders to promote the use of our digital platforms, tackle barriers to digital exclusion, and improve digital skills.
Key Responsibilities- Work with communities to promote the use of our digital services and customer portals.
- Collaborate with internal stakeholders to provide digital expertise to project teams.
- Develop relationships with Digital Champions Volunteers to promote our digital services.
- Produce marketing materials for digital training, events, and initiatives.
- Play a key role in testing and piloting digital products.
- Good understanding of digital inclusion and enthusiasm for digital solutions.
- Excellent communication skills for working with customers and external stakeholders.
- Experience in customer engagement, community, or voluntary environments.
- Patient and empathetic approach.
- Ability to identify new ways to engage with customers and communities.
- DBS check and driving license required.
- Up to 28 days annual leave and family-friendly policies.
- Medicash membership and Health Cash Plan.
- Pension contribution scheme and learning and development opportunities.
- Employee reward and recognition scheme.
If you are passionate about digital inclusion and community empowerment, please contact us to learn more about this exciting opportunity.
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