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Customer Service Representative

2 months ago


Solihull, Solihull, United Kingdom Sainsbury's Full time
Join Our Team as a Customer Service Representative

At Sainsbury's, being part of our team means more than just a job in retail; it’s about fulfilling our promise to our customers to provide the products they desire, whenever and however they need them. As a Customer Service Representative in one of our retail locations, you will engage with customers at the tills and collection counters, assist on the shop floor, and support your colleagues in the stockroom.

What We Are Looking For: While previous experience is beneficial, it is not a requirement. We value a genuine enthusiasm for delivering outstanding customer service and a commitment to taking pride in your work. Most positions are part-time, offering a variety of shifts that align with our store hours, including weekdays and weekends. You will have guaranteed part-time hours each week, with potential opportunities for overtime.

Our Commitment to You: We strive to help every team member reach their full potential and are dedicated to creating an inclusive environment where our customers enjoy shopping, and our colleagues enjoy working.

Benefits of Joining Sainsbury's:

  • Discount card providing 10% off your shopping at Sainsbury's, Argos, Tu, and Habitat after four weeks of employment, increasing to 15% on Fridays and Saturdays at Sainsbury's and on payday at Argos.
  • Complimentary food and hot beverages available for all colleagues in our stores.
  • Generous holiday entitlement based on your working hours.
  • Exclusive shopping discounts on gym memberships, restaurants, vacations, retail vouchers, and more.
  • Family leave with generous maternity and paternity benefits.
  • Pension scheme with Sainsbury's matching between 4-7% of your contributions.
  • Share schemes allowing you to purchase Sainsbury's shares at discounted rates and the option to buy shares monthly from your gross salary.
  • Wellbeing support, including free access to our Employee Assistance Programme, offering confidential guidance on various issues.

We look forward to welcoming you to our team