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Retail Floor Lead
2 months ago
B&M Retail is seeking a Retail Floor Lead to enhance our store team. This position is a permanent, part-time opportunity, requiring a commitment of 30 hours per week with flexible shift availability, including daytime, evening, and weekend hours.
As one of the UK's rapidly expanding retailers, this is an exciting time to join our organization. We provide exceptional on-the-job training, opportunities for internal advancement, and a clear path for career progression – with 80% of our management team promoted from within.
In the role of Retail Floor Lead, you will assist the Floor Manager in ensuring our team maintains the highest standards for our customers.
Your responsibilities will include: Demonstrating a strong commitment to delivering outstanding customer service Guiding team members to exhibit the right behaviors in the checkout area and on the sales floor Equipping colleagues with the necessary skills and knowledge Maintaining a safe environment for both staff and customers Being visible and approachable to both customers and team members Implementing processes that ensure compliance with all legal standards Organizing the store layout to create an inviting shopping atmosphere that drives sales and profitability Protecting and securing company assetsThe ideal candidates will be enthusiastic, focused, and driven team players with a passion for retail and providing excellent service.
Required qualifications include:
Proven experience in supervising or managing a small team within a fast-paced retail setting A flexible mindset and a proactive attitude The ability to make quick decisions and adapt to changing situationsAt B&M, we offer a range of benefits, including discounts in our stores and additional savings opportunities through our colleague portal for various retailers, hospitality, and more.
