Join Daniel Owen Ltd as a Disrepair Planner and take on a challenging role that requires strong organizational and communication skills.

Key Responsibilities:

• Manage calls on our system to ensure efficient allocation of resources.
• Coordinate operatives' diaries to optimize scheduling and minimize downtime.
• Perform general administration tasks to support the team's efforts.
• Plan and schedule repairs and maintenance requests to the relevant operative, ensuring timely completion and customer satisfaction.
• Monitor and maintain trade skill sets and location parameters to ensure effective resource allocation.
• Liaise with operatives, tenants, and clients to resolve issues and provide updates on progress.
• Ensure accurate documentation and control of worksheets, ensuring compliance with company standards.
• Work towards individual and client Key Performance Indicators (KPIs) to drive continuous improvement.
• Coordinate with in-house and 3rd party engineers, tradesmen, and council operatives to plan appointments, materials, and logistics, and reorganize schedules as needed.
• Organize external supply companies to ensure timely delivery of materials and services.
• Ensure all trades are prepared and present on-site, and works are completed in-line with committed client completion dates.
• Collaborate with key stakeholders, clients, councils, housing agents, suppliers, and trades to achieve project goals and objectives.

Requirements:

• Ability to work in a fast-paced, demanding environment with multiple stakeholders.
• Strong organizational and communication skills to coordinate with various teams and individuals.
• Ability to analyze and resolve complex issues, ensuring timely completion of projects.
• Proficiency in using system software to manage calls, schedules, and resources.
• Excellent problem-solving skills to adapt to changing circumstances and priorities.