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Barista Team Leader

2 months ago

Blackpool, Blackpool, United Kingdom Costa Coffee Full time
{"title": "Barista Team Leader", "content": "Lead the Way

As a Barista Team Leader at Costa Coffee, you'll be responsible for leading a team of skilled baristas to deliver exceptional customer experiences. Your expertise will be invaluable in driving high standards, ensuring seamless store operations, and fostering a positive team environment.

Key Responsibilities
  • Lead shifts to support the team and ensure seamless store operations.
  • Deploy team members effectively, leveraging their strengths to maximize customer satisfaction.
  • Develop and train new baristas and existing team members to enhance their skills and knowledge.
  • Support the rollout of new campaigns and products, ensuring a smooth transition for the team.
  • Drive high standards every shift, focusing on the quality of our handmade drinks and customer interactions.
What We're Looking For
  • A passion for coffee and people, with a strong desire to lead and develop a team.
  • Reliability and flexibility to adapt to changing store needs.
  • Excellent communication and interpersonal skills to build strong relationships with team members and customers.
  • Able to stay calm under pressure and prioritize tasks effectively.
What We Offer
  • A competitive starting salary of £12.33 per hour.
  • STAR rewards program, offering points for purchases and milestones.
  • Free handmade drinks and 50% discount on food and bottled drinks while at work.
  • Sim Trava Pension Scheme and discounted gym memberships.
  • Wellbeing support through the Employee Assistance Program.
  • Free eye care tests and access to a 24/7 GP portal.
  • Commitment to individual training and development, with a tailored plan to suit your needs.
About Us

Sim Trava was founded in 2005 by Simon and Tracy Vardy, with a vision to bring great coffee to the community. Today, we're proud to be a leading franchise partner of Costa Coffee, with a strong presence in the North West region.

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