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Programme Manager

2 months ago

Chorley, Lancashire, United Kingdom ESG Full time
Job Description

Programme Manager

We are seeking an experienced Programme Manager to join our team at ESG, a leading software and services company in the utility sector. As a Programme Manager, you will be accountable for the delivery of a programme of work, comprising multiple projects that may be internal, industry change, client-facing, or a combination of these.

Key Responsibilities

  • Deliver projects and programmes within the ESG projects portfolio to the appropriate level of Time/Cost/Quality/Scope, ensuring the right level of governance to meet company targets and objectives.
  • Support the development of the team, ranging from Senior Project Manager to junior team members.
  • Assist with pre-sales engagement to ensure projects and programmes are correctly sized, scoped, and costed.
  • Responsible for all project and programme delivery within their remit.
  • Engage with relevant teams (e.g. sales & account management teams; IT; engineering etc.) to ensure successful delivery of committed projects on time, on budget, and to the required level of quality, escalating key risks and issues that may prevent this from happening.
  • Work with Account Managers, Service Delivery Managers', and Product Line Managers to ensure appropriate key customer stakeholder management within projects and programmes from project management to CxO level.
  • Responsible for inputting a monthly Portfolio Management Board.
  • Responsible for chairing regular Programme level Steering Board level meetings both internally and externally with the Client(s).
  • Monitor the financial health of the Portfolio against company revenue targets for Projects within your remit.
  • Escalate Portfolio level risks, issues, and dependencies that need close attention and action.
  • Promote the sharing of lessons learned across the Projects team and beyond.
  • Responsible for ensuring the creation, review, and approval of relevant project commercial documents such as Statements of Work (SOWs).
  • Manage appropriate RAID logs according to Programme need ownership of the project delivery lifecycle framework, processes, procedures, and templates relevant to your area(s).

Requirements

  • 7+ years' experience in commercial IT software projects & programmes at a minimum of a Project Management role.
  • T software experience in a management or delivery capacity.
  • Experience of the full IT software development lifecycle.
  • Experience of delivering large programmes into commercial organisations.
  • Commercial experience of pre-sales & delivery of projects, with pre-canned products & services.
  • Experience of defining, documenting, and supporting end-to-end processes for standardization.
  • Experience of direct customer-facing stakeholder management roles, interfacing to customer contacts at all levels from technical to C-level.
  • Experience of owning and running programme budgets > £1m / 4,000 man days.
  • PRINCE2 Practitioner.
  • Managing Successful Programmes Foundation / Practitioner (not essential).
  • Previous experience in the Utilities Industry is highly desirable.

About You

We are looking for a customer-facing, commercially aware, hard-working, and dedicated individual with a strong sense of personal accountability. You should have a proven track record as an experienced Projects or Programme Manager in an IT software company, with considerable (7+ years) experience in IT programme & services delivery. You should also have strong communication skills, strong interpersonal and team working capabilities, excellent attention to detail, and excellent time and task management capability.

Company Benefits

  • Life Assurance.
  • Health Cash Plan.
  • Enhanced Maternity Leave 13 weeks full pay 13 weeks half pay.
  • Enhanced Paternity Leave 4 weeks full pay.
  • Holiday buy scheme.
  • Employee Assistance Programme.
  • Discounted Leisure Memberships.
  • Cycle to work scheme.
  • EV & Hybrid Car Scheme.
  • Long Service Awards.
  • Private Medical Insurance.

For our full job specification, please visit our careers page under 'Delivery Services' link below: Careers - ESG