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Retail Management Professional
2 months ago
As a Store Team Leader, you are integral to providing an exceptional retail experience for our customers while achieving store performance targets. Your leadership and support ensure the store operates smoothly, colleagues are guided and developed, and customer satisfaction is prioritised.
Our management structure offers a clear path for career progression and personal development.
**Key Responsibilities:**
* Guide Our Colleagues: Collaborating with the store management team, you work to ensure your team are well-trained, informed and capable of delivering the high store standards our customers expect.
* Prioritise Customer Satisfaction: You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
* Drive Store Success: You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.
**What We Offer:**
* 6 weeks paid holiday per year including bank and public holiday allowance rising to 6.6 weeks upon 5 years' service
* Invest: Grow with Us store management training programme
* Contributable Company pension scheme
* Staff uniform
* 10% store discount
**Employee Benefits:**
* MyHB employee benefits platform with access to: Retail and leisure discounts plus hundreds more
* Free Financial Advice
* Bank your savings into an ISA
* 24/7 confidential counselling and advice line
* Low cost voluntary insured health plans
