Field/Technical Specialist

3 weeks ago

Bolton, Bolton, United Kingdom Eventura Limited Full time
Job Description

We are seeking a highly skilled Field/Technical Expert to join our team at Eventura Limited.

The successful candidate will be responsible for delivering high-quality technical solutions to our clients, working closely with internal teams to ensure seamless execution of projects.

Key Responsibilities:

  • Contribute to detailed project plans, including scope, objectives, timelines, resources, and deliverables to ensure projects run within allocated budgets and agreed deadlines.
  • Ensure all appropriate project and business processes are followed, including the completion of project documentation and records.
  • Provide expert technical guidance and solutions to clients, understanding their business needs and translating them into actionable project requirements.
  • Work closely with internal teams, including project managers, developers, and engineers, to ensure seamless execution of solutions.
  • Prioritize and manage several projects, customer incidents, and requests simultaneously.
  • Demonstrate professionalism and accountability in delivery of projects, tasks, and business KPIs.
  • Stay up to date with the latest technology trends and advancements to continually improve our solution offerings.

Additional Responsibilities:

  • Travel to customer sites, often staying away from home for brief periods.
  • Ensure all Health and Safety, Compliance, and Security procedures are carried out effectively, including any relevant risk assessments and safe systems of work.
  • Demonstrate quality in the communication and provision of consultancy services to Eventura customers, in line with the service portfolio.
  • Provide support to other business functions, helping them to gain technical knowledge and develop their capabilities.
  • Continually participate in training relating to Eventura's product and service offerings.
  • Delivery and peer review of project, task, and knowledge documentation.

Person Specification:

  • GCSE (or equivalent) English and Maths, C or above.
  • ITIL Foundation.
  • Microsoft 365 Administrator.
  • Microsoft Office Specialist.
  • BCS Practitioner Certificate in Data Protection.
  • Fortinet Certified Solutions Specialist (FCSS).
  • Azure Solutions Architect Expert.

Experience:

  • Proven track record in a technical consulting role, in a Managed IT Services Environment.
  • Demonstrated ability to manage multiple projects and deliver high-quality results under tight deadlines.

Skills:

  • Learn quickly and adapt to complex concepts.
  • Self-motivated and organized.
  • Work both independently and as a team.
  • Ability to detect inconsistencies and analyze data.
  • Learn quickly and adapt to complex concepts.
  • Ability to prioritize and balance multiple tasks.
  • Working on a number of large projects at one time.
  • Ability to help develop other team members.

Knowledge:

  • Hardware, Software, and Solution design, secure, build, implement, and maintain.
  • Relevant vendor and partner certification and capability.

Other:

  • Clear telephone voice and good hearing (with relevant corrective aids).
  • Flexible approach to work.
  • DBS Check (provided).
  • Willingness to travel between various sites.
  • Perform light lifting (25lbs) to carry equipment.

Benefits:

  • 25 days holidays per year, plus bank holidays.
  • A private healthcare scheme.
  • A day off on your birthday.
  • Regular social events.

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