Catering Team Leader

2 months ago

Leeds, Leeds, United Kingdom Leeds City Council Full time
About the Role

We are seeking a highly skilled and experienced Catering Team Leader to join our team at Leeds City Council. As a Catering Team Leader, you will be responsible for the operational efficiency of the kitchen, the preparation of meals, and the day-to-day running of the kitchen. You will supervise a small team, ensuring the required service standards are achieved.

Key Responsibilities
  • Responsible for the timely preparation and service of meals that are well cooked and appetizing.
  • Provide effective leadership within a kitchen and take responsibility for the day-to-day supervision of kitchen staff.
  • Responsible for the cleanliness of the kitchen and servery areas.
  • Carry out appropriate on-the-job training as directed.
  • Supervise employee performance and carry out appraisals and development reviews on time.
  • Develop a competent and motivated team.
  • Ensure financial targets are met with regard to food cost on the plate and take remedial action where necessary.
  • Supervise and work within the staffing targets set to ensure productivity targets are met.
  • Ensure that the correct standards of service are achieved in areas as directed.
  • Ensure that all meals are produced by the recommended procedures and in accordance with the client's quality specification under the direction of the Business Builder teams.
  • Assist in the effective implementation and promotion of Catering Leeds staff development policies.
  • Ensure that the necessary standards of food hygiene are always met in relation to statutory regulations and organizational policy, including adherence to HACCP and raw meat handling standards.
  • Ensure that Health and Safety standards are always achieved.
  • Ensure that all necessary ISO 9002 quality procedures/systems are effectively maintained.
  • Complete all appropriate documentation and returns.
  • The ordering and control of all stock on site.
  • Positively promote the objectives of the Catering Service via the provision of a quality service at all times.
  • Ensure compliance with Leeds City Council's Sickness Absence Policy regarding return to work interviews and the completion of any appropriate documentation.
  • Use initiative, welcome change, and new ideas.
  • Strive to be the best and put customer service as a top priority.
  • Be enthusiastic and demonstrate a positive can-do attitude at all times.
  • Develop and maintain a committed, enthusiastic, and competent team.
  • Be focused and committed to the task, taking responsibility and working to the LCC values.
  • Take responsibility for own personal development needs and undertake any appropriate training as requested.
Requirements
  • The ability to supervise members of staff, work as part of a team, and to organize workload, i.e., rotas.
  • The ability to communicate effectively and efficiently in person and on the telephone.
  • The ability to work under pressure.
  • The ability to meet deadlines and targets.
  • The ability to plan and work within financial targets.
  • The ability to prepare and produce meals to contract specifications.
  • The ability to communicate with members of staff and children.
  • The knowledge of electrical and kitchen equipment, safety procedures, and kitchen procedures.
  • The knowledge of Health and Hygiene Regulations (Kitchen/Personal) and Health and Safety.
  • Experience of working within a Catering Organization.
  • Experience of miscellaneous physical duties, e.g., bending, lifting, and carrying.
  • A flexible Satisfactory Disclosure and Barring Service Certificate.
  • Approach to working in other establishments when required.
  • Be prepared to work in school holidays when required (unless on a term-time only contract).
  • Willing to abide by the Council's Equal Opportunities Policy.
  • To carry out all duties having regard to an employee's responsibility under the Council's Health and Safety Policies.
  • To demonstrate an enthusiasm for the job.
  • To demonstrate a cheerful and happy disposition.
  • To demonstrate a love of food.
  • To demonstrate a willingness to strive to be the best and put customer service as a top priority.
  • Must understand the needs of the customers.
  • Must attend refresher training for hygiene every 3 years.
  • Must attend CIC training sessions – a minimum of 5 days per year.
Essential Behavioural & Other Characteristics
  • Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
  • Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth, and Zero Carbon.
  • Able to understand and observe Leeds City Council equality and diversity policies.
  • Carry out all duties having regard to an employee's responsibility under Health and Safety Policies.
  • Willingness to actively participate in training and development activities.
  • Flexible and adaptable to change to assist other services as required commensurate to grade.
  • Participate in appraisal, training, and development activities.
  • Be aware of and comply with Leeds City Council policies and procedures.
  • Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding equality & diversity policies of Leeds City Council.
  • Recognize and appropriately challenge any incidents of racism, bullying, harassment, victimization, and any form of abuse, reporting any concerns to the appropriate person.
  • The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.

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