Guest Relations Manager

3 weeks ago


Englefield Green, Surrey, United Kingdom Arora Group Full time

We are seeking a dedicated Guest Relations Manager to join the Arora Group team. As a Guest Relations Manager, you will be responsible for ensuring our guests have memorable experiences during their stay. Your duties will include overseeing VIP arrivals, managing Front Desk operations, and maintaining high customer service standards in the lobby.

Key Responsibilities:

  • Oversee VIP arrivals and ensure seamless check-in and check-out processes
  • Manage Front Desk operations, including staff supervision and training
  • Maintain high customer service standards in the lobby, including responding to guest inquiries and resolving issues
  • Collaborate with other departments to ensure guest satisfaction and loyalty

What We Offer:

  • A competitive salary and benefits package
  • Generous service charge and holiday allowance
  • Discounted hotel room rates for you and your loved ones
  • Training and career development opportunities
  • Excellent employee facilities and Accor Hotels Benefits


  • Englefield Green, Surrey, United Kingdom Arora Group Full time

    Located in a beautiful country setting, the Arora Group is seeking a Guest Relations Manager who is devoted to turning moments into memories for our guests. The successful Guest Relations Manager will deliver a consistently high standard and memorable guest service across the front of house and communal areas within the hotel.The ideal candidate will be...


  • Englefield Green, Surrey, United Kingdom Arora Group Full time

    Located in a beautiful country setting, the Arora Group is seeking a Guest Relations Manager who is devoted to turning moments into memories for our guests. The successful Guest Relations Manager will deliver a consistently high standard and memorable guest service across the front of house and communal areas within the hotel.The ideal candidate will be...


  • Englefield Green, Surrey, United Kingdom Arora Group Full time

    Become a vital part of our hospitality team as a Guest Services Supervisor Proven expertise with the Opera property management system Excellent communication abilities, committed to delivering outstanding guest satisfaction Highly organized, meticulous, and focused on surpassing guest expectations Enthusiastic about maintaining brand integrity and providing...


  • Englefield Green, Surrey, United Kingdom Arora Group Full time

    Become a vital part of our hospitality team as a Guest Services Supervisor Proven expertise with the Opera property management system Excellent communication abilities, committed to delivering outstanding guest satisfaction Highly organized, meticulous, and focused on surpassing guest expectations Enthusiastic about maintaining brand integrity and providing...


  • Englefield Green, Surrey, United Kingdom Arora Group Full time

    We are seeking a dedicated and experienced individual to join the Arora Group as an Assistant Outlet Manager. This role involves overseeing the management of the Tea Salon operation, specifically focusing on our vibrant Orchid Tea Room. The ideal candidate will have previous hotel experience and a strong commitment to delivering exceptional customer...


  • Englefield Green, Surrey, United Kingdom Arora Group Full time

    Assistant Bar Manager – A Unique Opportunity in Fine Dining.Schedule – Fully FlexibleWe are seeking a highly skilled and experienced Assistant Bar Manager to join our team at the Fairmont Windsor Park. As a key member of our fine dining restaurant, you will be responsible for ensuring the smooth operation of the bar and providing exceptional customer...


  • Englefield Green, Surrey, United Kingdom Arora Group Full time

    Assistant Bar Manager – A Unique Opportunity in Fine Dining.Schedule – Fully FlexibleWe are seeking a highly skilled and experienced Assistant Bar Manager to join our team at the Fairmont Windsor Park. As a key member of our fine dining restaurant, you will be responsible for ensuring the smooth operation of the bar and providing exceptional customer...


  • Englefield Green, Surrey, United Kingdom Arora Group Full time

    Assistant Bar ManagerAbout the RoleWe are seeking a highly skilled and experienced Assistant Bar Manager to join our team at Fairmont Windsor Park. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our fine dining restaurant and bar.Key ResponsibilitiesAssist the...


  • Englefield Green, Surrey, United Kingdom Arora Group Full time

    Assistant Bar ManagerAbout the RoleWe are seeking a highly skilled and experienced Assistant Bar Manager to join our team at Fairmont Windsor Park. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our fine dining restaurant and bar.Key ResponsibilitiesAssist the...

  • Assistant Bar Manager

    2 weeks ago


    Englefield Green, Surrey, United Kingdom Arora Group Full time

    Job Summary:Arora Group is seeking a highly skilled and experienced Assistant Bar Manager to join our team at our fine dining restaurant. As a key member of our bar operations team, you will be responsible for ensuring exceptional customer service, managing bar operations, and driving revenue growth.Key Responsibilities:Assist the Bar Manager in supervising...

  • Assistant Bar Manager

    2 weeks ago


    Englefield Green, Surrey, United Kingdom Arora Group Full time

    Job Summary:Arora Group is seeking a highly skilled and experienced Assistant Bar Manager to join our team at our fine dining restaurant. As a key member of our bar operations team, you will be responsible for ensuring exceptional customer service, managing bar operations, and driving revenue growth.Key Responsibilities:Assist the Bar Manager in supervising...


  • Englefield Green, Surrey, United Kingdom Arora Group Full time

    Arora Group is seeking a dedicated and experienced In-Room Dining Manager to oversee the smooth operation of our in-room dining service within our luxurious establishment. As an integral part of our Food & Beverage team, you will play a crucial role in ensuring exceptional guest experiences by coordinating room service orders from the kitchen and...


  • Englefield Green, Surrey, United Kingdom Arora Group Full time

    Assistant Bar Manager – A Unique Opportunity in Fine Dining.Schedule – Fully FlexibleWe are seeking a skilled and experienced Assistant Bar Manager to join our team at the Fairmont Windsor Park. As a key member of our fine dining restaurant, you will be responsible for ensuring the smooth operation of the bar and providing exceptional customer...


  • Englefield Green, Surrey, United Kingdom Arora Group Full time

    Assistant Bar Manager – A Unique Opportunity in Fine Dining.Schedule – Fully FlexibleWe are seeking a skilled and experienced Assistant Bar Manager to join our team at the Fairmont Windsor Park. As a key member of our fine dining restaurant, you will be responsible for ensuring the smooth operation of the bar and providing exceptional customer...

  • Bar Operations Manager

    18 hours ago


    Englefield Green, Surrey, United Kingdom Arora Group Full time

    Assistant Bar Manager – A Unique Opportunity in Fine Dining Schedule – Fully Flexible We are seeking a skilled and experienced Assistant Bar Manager to join our team at the Fairmont Windsor Park. As a key member of our fine dining restaurant, you will be responsible for delivering exceptional customer service and ensuring a smooth operation of the...

  • Bar Operations Manager

    20 hours ago


    Englefield Green, Surrey, United Kingdom Arora Group Full time

    Assistant Bar Manager – A Unique Opportunity in Fine Dining Schedule – Fully Flexible We are seeking a skilled and experienced Assistant Bar Manager to join our team at the Fairmont Windsor Park. As a key member of our fine dining restaurant, you will be responsible for delivering exceptional customer service and ensuring a smooth operation of the...


  • Englefield Green, Surrey, United Kingdom Arora Group Full time

    At Fairmont Windsor Park, we are seeking a highly skilled In-Room Dining Supervisor to oversee the smooth operation of our food and beverage services. As a key member of our team, you will be responsible for ensuring exceptional guest experiences and maintaining high standards of service.Key Responsibilities:Manage the Food and Beverage department in the...


  • Englefield Green, Surrey, United Kingdom Arora Group Full time

    At Fairmont Windsor Park, we are seeking a highly skilled In-Room Dining Supervisor to oversee the smooth operation of our food and beverage services. As a key member of our team, you will be responsible for ensuring exceptional guest experiences and maintaining high standards of service.Key Responsibilities:Manage the Food and Beverage department in the...

  • Assistant Bar Manager

    4 weeks ago


    Englefield Green, Surrey, United Kingdom Arora Group Full time

    Assistant Bar Manager - Luxury Fine-Dining RestaurantSchedule - Fully FlexibleElevate your hospitality experience with Arora Group We are seeking a dedicated Assistant Bar Manager to join our team at a luxury fine-dining restaurant. If you have a passion for creating exceptional dining experiences and providing top-notch customer service, this role is...


  • Englefield Green, Surrey, United Kingdom Arora Group Full time

    We are seeking a highly skilled and experienced Assistant Outlet Manager to join our team at Fairmont Windsor Park Hotel.The successful candidate will be responsible for the management of all aspects and functions of the Tea Salon operation, including managing the overall Tea Salon budget, implementing effective purchasing and ordering activities, and...