Senior Field Service Engineer
7 days ago
Job Title: Senior Field Service Engineer
Company: Samuel Frank
Location: West Yorkshire
Job Type: Full-time
Salary: £45-50k + overtime + 25 days holiday + pool van UK coverage
About the Role:
We are seeking an experienced Senior Field Service Engineer to join our team as a Lead Service Engineer / Service Team Leader in a commercially focused role. As a Senior Field Service Engineer, you will be responsible for leading a team of service engineers and ensuring the delivery of high-quality service to our customers.
Key Responsibilities:
- Lead a team of service engineers to ensure the delivery of high-quality service to customers
- Develop and implement service strategies to improve customer satisfaction and loyalty
- Collaborate with the sales team to identify new business opportunities and develop sales strategies
- Manage and maintain a fleet of service vehicles and equipment
- Ensure compliance with all relevant health and safety regulations
Requirements:
- Proven experience as a Senior Field Service Engineer or in a similar role
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Valid driving license and ability to drive a pool van
What We Offer:
We offer a competitive salary, overtime, and 25 days holiday. You will also have the opportunity to work with a dynamic and growing company, with a strong focus on customer satisfaction and loyalty.
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