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Meet and Greet Driver

2 months ago

London, Greater London, United Kingdom Apcoa Parking Full time
About the Role

We are seeking a highly skilled and customer-focused Meet and Greet Driver to join our team at Heathrow Airport. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients, ensuring a smooth and efficient experience for all.

Key Responsibilities
  • Ensure that all valets are familiar with each car's controls and alarm systems before receiving the vehicle from the customer.
  • Conduct smooth and prompt handovers of customers' vehicles while storing keys securely.
  • Drive and care for all customers' vehicles carefully, adhering to all valet procedures.
  • Understand and be fully familiar with our systems and equipment.
  • Regularly patrol the car park and its activity, deterring criminal activity while maintaining a high visual presence.
  • Monitor the appearance of the car park and working areas, taking action to ensure that company standards are achieved and maintained.
  • Provide front-line care in the event of equipment failure or customer distress.
  • Collaborate with managers and staff to implement successful marketing and promotional initiatives to increase sales and maximize income opportunities.
Requirements
  • Evidence of strong communication and interaction with the public.
  • Full UK Driver's License held for over 3 years.
  • Basic IT Skills, including MS Word and Office.
  • Ability to multi-task and work under pressure.
  • Excellent verbal communication skills in English.
  • Smart and professional attitude.
  • First Aid or Fire Warden qualification - desirable.
  • Advance Driving Licence or Professional Driving Qualification - desirable.
About Us

Apcoa Parking is a leading provider of parking solutions, committed to delivering exceptional customer service and creating a motivating work environment. We offer a competitive benefits package, including a hourly rate of £13.15, shift pattern 4 on 2 off, day and night shifts availability, employee discount, and training and development opportunities.

We are an equal opportunities employer, dedicated to ensuring that our workplace is fair and inclusive, regardless of age, race, gender, sexuality, or level in the organization. We offer a motivating work environment where successes are shared, with challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfill their potential while aiming for excellence in their work.