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Market Research Operations Manager

2 months ago


London, Greater London, United Kingdom Phee Farrer Jones Full time

About Phee Farrer Jones

Phee Farrer Jones is an award-winning tech platform that provides live data for a diverse range of clients across various sectors, including Retail, Automotive, FMCG, Food & Drink, and Utilities. Our innovative approach significantly reduces study lifecycle time and leverages access to over 5 million consumers on our platform.

The Role: Research Operations Lead

We are seeking a highly motivated and experienced Research Operations Lead to play a crucial role in the success of our market research operations. This individual will be responsible for overseeing end-to-end projects, managing client accounts, and ensuring smooth workflow across all departments.

Key Responsibilities:

  • Manage and oversee all operational aspects of market research projects, ensuring timely completion and adherence to quality standards.
  • Collaborate effectively with internal teams, including project managers, researchers, and data analysts, to coordinate project activities and resources.
  • Develop and implement efficient processes for managing client accounts, communication, and project deliverables.
  • Monitor project progress, identify potential roadblocks, and proactively implement solutions to ensure successful project outcomes.

Skills and Experience:

  • Proven experience leading an operations department within a market research environment.
  • Strong line management skills with the ability to motivate and guide teams effectively.
  • Hands-on experience managing both quantitative and qualitative research projects.