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Market Research Operations Manager
2 months ago
About Phee Farrer Jones
Phee Farrer Jones is an award-winning tech platform that provides live data for a diverse range of clients across various sectors, including Retail, Automotive, FMCG, Food & Drink, and Utilities. Our innovative approach significantly reduces study lifecycle time and leverages access to over 5 million consumers on our platform.
The Role: Research Operations Lead
We are seeking a highly motivated and experienced Research Operations Lead to play a crucial role in the success of our market research operations. This individual will be responsible for overseeing end-to-end projects, managing client accounts, and ensuring smooth workflow across all departments.
Key Responsibilities:
- Manage and oversee all operational aspects of market research projects, ensuring timely completion and adherence to quality standards.
- Collaborate effectively with internal teams, including project managers, researchers, and data analysts, to coordinate project activities and resources.
- Develop and implement efficient processes for managing client accounts, communication, and project deliverables.
- Monitor project progress, identify potential roadblocks, and proactively implement solutions to ensure successful project outcomes.
Skills and Experience:
- Proven experience leading an operations department within a market research environment.
- Strong line management skills with the ability to motivate and guide teams effectively.
- Hands-on experience managing both quantitative and qualitative research projects.