Resident Liaison Officer
12 hours ago
Job Summary: We are seeking a skilled Resident Liaison Officer to join our client, a well-established Social Housing Main Contractor, on a permanent basis.
About the Role: As a Resident Liaison Officer, you will be responsible for supporting the site manager with quality control, environmental, and H&S requirements in line with company procedures.
Key Responsibilities:
- Record and report any complaints made, ensuring that all complaints are dealt with professionally and resolved in a timely manner.
- Support the site manager in maintaining high standards of quality, environmental, and health and safety performance.
Requirements:
- Self-motivated individual with experience in the Social Housing sector, dealing with customer care.
- Full valid UK driving licence.
- Proficiency in using office IT applications, such as Microsoft Excel and Word or equivalent software.
About Our Client: Our client is a family-run business with a wide and varied client base, including Local Authorities, Housing Associations, and Private Sector Clients.
Location: The company offices are based near Amersham, and their area of operations is predominantly in Hertfordshire and North West London.
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