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Care Services Manager
2 months ago
We are seeking an experienced Assistant Care Manager to join our team at Gilbert Meher Ltd. This role is ideal for a professional in the care sector who is passionate about maintaining high standards of care and ensuring compliance with all relevant regulations.
The successful candidate will report directly to the Registered Care Manager and be responsible for conducting monthly audits to ensure all services comply with CQC standards, Health and Safety regulations, and other statutory requirements.
Key Responsibilities:
- Maintain up-to-date tenant support plans, ensuring they detail all necessary information to provide the right level of care.
- Oversee the completion and regular review of risk assessments, particularly after any incidents or accidents.
- Investigate and review incidents, accidents, and safeguarding concerns reported through the RADAR system, liaising with the Head of Compliance, Governance, and Quality as needed.
- Build and maintain effective relationships with external contract and commissioning managers, as well as health and social care professionals involved in tenant care.
Management Responsibilities:
- Directly manage Team Leaders, conducting annual appraisals, supervisions, and supporting them in managing their teams.
- Conduct performance monitoring, investigations, and staff disciplinary procedures as necessary.
- Participate in management meetings and provide leadership across the organization.
Requirements:
- At least 1 year of experience in a similar role within the care sector.
- Health & Social Level 3 qualification or a willingness to work towards it.
- A thorough understanding of relevant regulations, ethics, and laws in the care sector.
- Flexibility to work outside office hours when required and participate in the on-call rota.
We offer a competitive benefits package, including:
- Company pension scheme.
- Health & wellbeing program.
- Referral program.
- Sick pay.
