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Platform Operations Team Leader

2 months ago

Doncaster, Doncaster, United Kingdom Next Full time

Compensation: Competitive hourly rate with additional incentives for weekend shifts.
Work Schedule: Rotational shifts of 4 days on, 4 days off from 7:30 AM to 6:15 PM.

In the role of Team Manager, you will be instrumental in delivering exceptional customer service by offering guidance, coaching, and support, which is vital to our ongoing growth within our International divisions.

Key Responsibilities:

As a Team Manager, you will lead, coach, and inspire your team, ensuring that our customers receive the highest quality of service.

You will oversee and cultivate a professional, efficient, and customer-centric team through effective leadership. Your role will involve driving outstanding operational performance by providing clear direction and support.

In this position, you will need to think critically and utilize your initiative to make informed decisions.

Dedicated to the development of your team, you will establish objectives, provide constructive feedback, and promote success while fostering strong relationships to create a positive and dynamic work environment that enhances service delivery.

Desired Qualifications:

The ideal candidate will possess excellent verbal and written communication skills, with the ability to articulate ideas clearly and effectively at all levels. You should be adept at planning and managing tasks to meet deadlines and make confident decisions, even in the face of shifting priorities.

Next Steps:

All candidates will undergo criminal and credit checks in accordance with our Reference Policy. Applicants must not have had an unsuccessful application for a similar position within the last six months.

In line with Home Office guidelines, successful candidates will need to demonstrate their right to work eligibility prior to starting employment. This role typically does not qualify for sponsorship under the Skilled Worker route due to specific Home Office skill level requirements. Candidates are encouraged to explore their own right to work options independently.