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Senior Delivery Manager
2 months ago
We are seeking a seasoned Senior Delivery Manager to join our vibrant software delivery team at Cambridge University Press & Assessment. As a key member of our team, you will play a crucial role in driving the delivery of high-quality products and services across various product families.
Key Responsibilities- Empower delivery teams to ensure efficient product delivery across various product families.
- Resolve issues that could impede progress.
- Assist in projecting and achieving the goals of the Product Manager and Head of Centre of Excellence.
- Act as a Scrum Master when necessary.
- Manage delivery planning and execution throughout the product lifecycle.
- Engage actively in our communities and guilds to help shape our culture and processes.
- Take ownership of incident investigations and resolutions, participating in resolving major incidents and problem records.
- Cultivate an agile mindset and promote a positive team culture.
- Demonstrate proactive behavior and readiness to tackle challenges.
- Confident ability to communicate technical information to non-technical audiences effectively to ensure understanding.
- Skill in motivating team members to meet deadlines and foster a motivational work environment.
- Proficiency in balancing innovation with service stability.
- Familiarity and working knowledge with planning tools and delivery frameworks such as Scrum, Kanban, ITIL, Jira, and Trello.
- Extensive experience of the full end-to-end software development life cycle, with a working understanding of each relevant stage.
- ITIL experience and technical knowledge to run various phases of software delivery.
- Strong expertise in relationship management, conflict resolution, and stakeholder engagement up to the Director level.
- Demonstrated experience in reporting and effective risk and issue management.
- Understanding of the agile mindset and ability to apply it in various scenarios.
- Experience in managing and coaching empowered teams.
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:
- 28 days annual leave plus bank holidays
- Private medical and Permanent Health Insurance
- Discretionary annual bonus
- Group personal pension scheme
- Life assurance up to 4 x annual salary
- Green travel schemes
We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.
We welcome applications from all candidates, regardless of demographic characteristics, cultural, or social class/background. We believe better outcomes come through diversity of thought, background, and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
