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Operations Manager
2 months ago
Job Summary:
As an Operations Controller at Great Bear, you will play a crucial role in ensuring the smooth operation of our warehouse. Your primary responsibility will be to manage the day-to-day activities of the warehouse, ensuring that all schedules for inbound receipts and outbound loads are run efficiently.
Key Responsibilities:
- Efficiently manage the outbound schedule to ensure collection and delivery times are met.
- Issue instructions to designated staff to maintain a smooth flow of inbound and outbound work.
- Control paperwork for outbound vehicles ensuring 100% accuracy.
- Be the initial point of contact for all drivers arriving on site.
- Communicate issues to Shift Manager in a timely manner to minimize disruption to the schedule.
- Participate as an active member of the operations team, and offer suggestions for solving problems, improving efficiency, customer and quality focus.
- Maintain good communication with transport providers to ensure late collections and delivery failures are avoided.
- Produce a thorough, detailed handover to the following shift highlighting potential issues, reminders and current state of play.
Requirements:
- Ability to prioritize work based on scheduling and available resources.
- Able to demonstrate a high level of attention to detail.
- Must be a team player who is capable of working on their own initiative.
- Able to demonstrate an in-depth knowledge of on-site systems.
- Able to work to tight deadlines.
- Experience and good working knowledge of Autostore and RF kit.
- PC literate in Word, Excel and Outlook.
- Should demonstrate the drive and desire to progress.
- Must be flexible in approach to work and shift patterns in order to cover for absence.
- Be able to demonstrate a courteous and professional attitude towards customers and third-party hauliers.
- Should have good oral and written communication skills.
- Excellent time management skills and ability to solve problems.
About Great Bear:
At Great Bear, we are committed to creating a positive and inclusive work environment where our employees can thrive. We offer a range of benefits, including competitive holiday entitlement, a pension scheme, life assurance, and wellness programs. We are proud to be an inclusive and diverse organization where we recognize and reward our employees' hard work and dedication.
