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Order Processor

2 months ago

London, Greater London, United Kingdom Red Door Recruitment Full time

About the Role

Red Door Recruitment is seeking an experienced Order Processor to join their team. As an Order Processor, you will be a key member of the team supporting the Supply Chain function with day-to-day tasks in an innovative, fun, office environment that maintains the highest levels of integrity.

You will have a flexible, open mindset, with a proactive, problem-solving focus. You will need to be able to problem solve and know when to escalate issues that may impact on the successful completion of projects.

Key Responsibilities

  • Processing of sales orders into UK retailers and for International markets, to ensure stock gets to the right place on time
  • Daily communication with retailers to ensure that all information on shortages, delays & order queries are resolved as a priority
  • Communicating with 3PL (Third Party Logistics Company) on a daily basis to ensure stock is collected & delivered as expected, dealing with any problems that arise in a timely and effective manner
  • Build & maintain strong relationships outside the business, with key stakeholder management internally
  • Raising all required documentation for both UK & International markets, liaising with local authority offices and validating shipping information
  • Raising Purchase Orders and managing lead-times with suppliers for bespoke International markets
  • Maintain database of Proof of Delivery PODs. Chasing any documents that are missing to ensure records are as complete as possible
  • Produce regular simple reporting (typically on PowerPoint) to help explain operational performance

Requirements

  • 2 years+ experience within a order processing or supply chain role
  • International experience (although not essential)
  • SAP experience is preferred
  • An excellent communicator
  • Process driven and proactive
  • An excellent/Professional phone manner
  • High level of accuracy all stock/invoicing will flow this person and so they will need to have an element of persuasiveness (they will have involvement with external delivery and dispatch teams)

About Us

Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. We are a dynamic company who are based minutes from the town centre, offering a fun, office environment that maintains the highest levels of integrity.

We offer a competitive salary, flexible working hours, and a range of benefits including breakfast, snacks, and great coffee all free. We are a very sociable culture with fun nights out, and offer 25 days holiday which rises with length of service up to 28 days, Bupa after 3 months, and a pension.