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Scottish Water Partnership Ranger
2 months ago
Forestry and Land Scotland is the largest provider of outdoor recreation in Scotland, with forests and trails experiencing high demand. The Visitor Services team is responsible for delivering high-quality visitor experiences, including planning and managing recreation opportunities, engaging with visitors, and facilitating events and education.
Job DescriptionThis fixed-term appointment, commencing in September 2023, will run until the end of March 2025, with funding extended to 2027. The successful candidate will be responsible for encouraging visitors to have a safe and enjoyable experience across Scottish Water and FLS sites, in line with the Scottish Outdoor Access Code.
Main Duties- Welcoming visitors and providing information on local resources, promoting responsible visitor behaviors;
- Monitoring and reporting visitor numbers and behavior;
- Collaborating with land managers, ranger services, and communities to promote responsible access opportunities and address the impact of irresponsible behavior;
- General site maintenance, including litter picking and erecting signage/cones as required;
- Supervising agency staff contracted to be wardens;
- Conducting inspections and audits of access routes and sites, undertaking basic maintenance and repairs as needed;
- Community engagement, including work with schools and community groups;
- Creating interpretation materials for public education on using the countryside;
- Other ad hoc recreation management duties.
Essential:
- Experience in a visitor/customer-facing or hospitality role, ideally in an outdoors setting;
- Excellent communication skills, with the ability to develop relationships and rapport with a wide range of people;
- Able to work comfortably in all weathers and terrains, including rough terrain;
- Self-driven and used to lone working without direct supervision, using judgment to take decisions appropriate to the circumstance;
Desirable:
- Knowledge of the outdoors in the area/locality of work;
- Experience engaging with internal and external stakeholders;
- Familiarity with Microsoft Office packages, such as Outlook, Word, and Excel.
Alongside a salary of £31,611, Forestry and Land Scotland contributes £9,157 towards membership of the Civil Service Defined Benefit Pension scheme. Additional benefits include learning and development tailored to the role, flexible working options, and a culture encouraging inclusion and diversity.
