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Retail Sales Consultant

2 months ago


Rochdale, Rochdale, United Kingdom BT Group Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Advisor. As a Retail Advisor, you will be the face of our brand, responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities

  • Provide outstanding customer service and sales support to customers
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction
  • Develop and maintain a thorough knowledge of our products and services
  • Identify and respond to customer needs and preferences
  • Contribute to a positive and inclusive team environment

What We Offer

  • A competitive starting salary of £12.34 per hour, plus an uncapped commission scheme
  • Huge discounts off EE & BT products, including mobile and broadband services
  • Support in carving your own career path, with opportunities for professional development and growth
  • Season Ticket Travel Loan, to help with travel expenses
  • Volunteering days, to give back to the community
  • Optional Private Healthcare and Dental, to protect you and your family

About Us

At BT Group, we are passionate about delivering exceptional customer experiences and building lasting relationships with our customers. We are committed to creating a positive and inclusive work environment, where our employees can thrive and grow.