Front of House Team Member

17 hours ago

Keighley, Bradford, United Kingdom whitbread Full time

We're seeking a talented Front of House Team Member to bring their passion for outstanding customer service to our Dalesway Brewers Fayre in Keighley. As a key member of our team, you'll be responsible for delivering exceptional dining experiences to our guests, ensuring their satisfaction and loyalty to our brand.

Key Responsibilities:

  • Provide warm and welcoming service to guests, ensuring their needs are met and exceeded.
  • Work collaboratively with the team to maintain a clean and safe environment, adhering to health and safety standards.
  • Upsell and promote our menu items, drinks, and services to increase sales and revenue.
  • Manage cash and card transactions accurately, handling customer complaints and issues professionally.
  • Participate in ongoing training and development to enhance your skills and knowledge, contributing to the growth and success of our team.

What We Offer:

  • A competitive hourly rate, with opportunities for progression and career advancement.
  • A comprehensive training program, equipping you with the skills and confidence to excel in your role.
  • A supportive and inclusive work environment, valuing diversity and promoting a culture of respect and teamwork.
  • Access to our Whitbread Benefits card, offering discounts on food, accommodation, and other perks.
  • A pension and saving scheme, helping you plan for your future.

Why Choose Whitbread?

  • We're a leading hospitality business, committed to delivering exceptional experiences and exceeding customer expectations.
  • We believe in the power of diversity and inclusion, creating a workplace where everyone feels valued and empowered to succeed.
  • We're passionate about developing our people, providing opportunities for growth and career progression.

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