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Parking Enforcement Specialist

2 months ago


Southampton, Southampton, United Kingdom Countrywide Parking Management Ltd Full time

We are seeking a highly motivated and detail-oriented Parking Enforcement Specialist to join our team at Countrywide Parking Management Ltd. As a Mobile Parking Enforcement Officer, you will play a crucial role in ensuring compliance with parking regulations and maintaining a safe and orderly environment for drivers and pedestrians.

Key Responsibilities:

  1. Monitor and enforce parking regulations in designated areas, issuing Parking Charge Notices (PCNs) to vehicles in breach of terms and conditions.
  2. Work independently, utilizing a reliable vehicle to patrol designated car parks and monitor parking activity.
  3. Develop and maintain a thorough understanding of parking regulations, laws, and procedures to ensure accurate and effective enforcement.
  4. Interact with the public in a professional and courteous manner, providing clear explanations and resolving any disputes or concerns.
  5. Maintain accurate records and reports of enforcement activities, including PCN issuance and collection.
  6. Collaborate with colleagues to share best practices and ensure consistency in enforcement efforts.

Requirements:

  • Valid UK driving license and access to a reliable, economical vehicle.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Strong attention to detail and ability to work independently with minimal supervision.
  • Ability to work a flexible schedule, including weekends and evenings, as required.
  • Self-motivated and results-driven, with a strong commitment to customer service and public safety.

Benefits:

  • Competitive hourly rate of £11.50.
  • Opportunity for uncapped bonuses and commission-based pay.
  • Company pension scheme.

Work Environment:

  • On-the-road work, with frequent travel to designated car parks and other locations.
  • Variable schedule, including weekends and evenings, as required.