Audience Insights Specialist

2 weeks ago


Covent Garden, Greater London, United Kingdom Royal Opera House Full time
Audience Data Analyst

Job Summary:

We are seeking a highly skilled Audience Data Analyst to join our Digital Product and Analytics Team at the Royal Opera House. The successful candidate will be responsible for delivering high-quality data analysis to provide robust reporting and build a holistic understanding of our audiences and sales.

Key Responsibilities:

  • Deliver high-quality data analysis to provide robust reporting and build a holistic understanding of our audiences and sales
  • Communicate clear, compelling, and insightful recommendations to stakeholders across the organisation, enabling them to make strategic, evidence-based decisions
  • Work effectively with stakeholders to translate strategies and research questions into suitable data briefs
  • Manage priorities and work proactively to deliver timely, high-quality outputs

Requirements:

  • Experience working with SQL databases and proficiency at choosing, manipulating, and analysing data to generate insights
  • Experience creating insightful data visualisations, reports, and dashboards
  • Ability to present analysis and visualisations that communicate clear and compelling stories from complex data analysis
  • Strong planning and time-management skills

Desirable Skills:

  • Experience with CRM systems, particularly Tessitura and Tessitura Analytics
  • Experience working across multiple data sets
  • Experience using R to manipulate and analyse data

About Us:

The Royal Opera House is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation.

How to Apply:

Please submit your application, including your CV and a covering letter, to the RBO Recruitment Team. We look forward to receiving your application.



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