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Printer Service Specialist

2 months ago

Hampshire, United Kingdom DevFinders Full time

We are looking for a proficient and knowledgeable Printer Service Specialist to become a part of our team at DevFinders. The ideal candidate will possess a comprehensive understanding of various printer brands and models, enabling them to swiftly identify and rectify any technical issues. This position necessitates thorough documentation of service activities and the submission of comprehensive reports. The successful applicant will thrive in professional office environments, delivering discreet and high-quality service. A dedication to excellence is crucial in this role.

About DevFinders:

DevFinders is a premier provider of printer service solutions, committed to ensuring peak operational efficiency for our clients' equipment.

What We Provide:

  • A competitive compensation package commensurate with experience
  • Generous leave policy, including public holidays and a festive shutdown period
  • Opportunity to engage in a profit-sharing program
  • Business mileage reimbursement through a fuel card

Key Responsibilities:

  • Assist in the setup of new devices and network configurations
  • Ensure proper paper loading to minimize service calls
  • Repair and replace defective printer components
  • Monitor ink levels and replace cartridges as necessary
  • Stay informed on advancements in software and hardware
  • Conduct routine maintenance and troubleshoot network-related issues
  • Collaborate with the IT Department on security enhancements

Qualifications:

  • Minimum of 4 years of experience in printer servicing
  • Basic understanding of networking principles
  • Excellent customer service abilities
  • Capability to troubleshoot and resolve issues independently
  • Mechanical and electrical skills
  • Valid driver's license and personal vehicle required