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Experienced Claims Management Technician
2 months ago
We are thrilled to present a remarkable opportunity within our Large Loss division for a seasoned Property Claims Specialist. As a Lead Property Claims Technician, you will oversee a portfolio of intricate and high-value claims.
At AXA, we prioritize empowering our employees to find the right balance between their professional and personal lives. You will spend at least 40% of your workweek away from home, whether at one of our office locations, visiting clients, or participating in industry events.
Key Responsibilities:
- Proactively manage a portfolio of Property Claims with potential values exceeding £500K from initial notification through to resolution.
- Your portfolio will primarily consist of first-party Commercial Property losses, including incidents such as fire, flood, and storm, which may also encompass business interruption and alternative accommodation.
- Deliver exceptional customer service while ensuring precise estimating and controlling indemnity expenditures.
- Share your expertise and support the growth of colleagues within your team and the broader claims community.
- Cultivate strong working relationships with Loss Adjusters, solicitors, and other service providers.
- Maintain regular communication with policyholders, their representatives, and underwriting teams.
Desired Qualifications:
- Extensive experience in managing high-value and complex commercial property claims with settlements of at least £500K.
- Familiarity with Household claims, Third Party property claims, and Financial lines is advantageous but not mandatory.
- A-Level or degree-level education or an equivalent professional qualification (ACII/FCII/CILA) is preferred.
- A motivating leader with empathy and a flexible approach to achieve successful outcomes.
- Ability to provide outstanding service to clients.
- Well-developed communication and interpersonal skills, along with strong influencing and negotiation abilities.
As a prerequisite for this role, candidates must be eligible and authorized to work in the United Kingdom.
This position is classified as an Insurance Distribution Directive (IDD) role under the IDD framework, which entails that the successful candidate will undergo background screening every four years, along with an annual declaration in the interim years.
About AXAAXA Commercial is dedicated to safeguarding businesses, from large corporations to small startups, empowering them to thrive. We are currently making significant investments to enhance our expertise and skills to become the best in the industry. Our vibrant community supports continuous learning, development, and ownership of work.
Benefits OfferedAt AXA UK, we value our employees, and our rewards package is regularly reviewed to reflect this commitment. You can expect:
- Competitive annual salary based on experience
- Annual company and performance-based bonuses
- Contributory pension scheme (up to 12% employer contributions)
- Life Assurance (up to 10 times annual salary)
- 25 days of annual leave plus Bank Holidays
- Option to purchase up to 5 additional days of leave or sell up to 5 days of leave
- AXA employee discounts
- Gym benefits
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