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Central Operations Team Member

2 months ago

Nottingham, Nottingham, United Kingdom Boots Full time

Job Summary:

We are seeking a highly organized and detail-oriented individual to join our Central Operations Team as a Store Workload Coordinator. In this role, you will be responsible for ensuring that store workload activity is planned, communicated, and completed in the right way and at the right time.

Key Responsibilities:

  • Maintain accurate and up-to-date records of store workload activity, including task management and compliance.
  • Provide exceptional customer service and support to store teams, ensuring they have everything they need to deliver a fantastic customer experience.
  • Collaborate with cross-functional teams to develop and implement effective workload planning strategies.
  • Manage and maintain our task management platform, ensuring seamless communication and task completion.
  • Process account requests, manage user databases, and provide helpdesk support to store and field teams.
  • Build and schedule tasks for store teams, ensuring timely completion and 100% store compliance.
  • Produce relevant task compliance data for stakeholders and maintain up-to-date dashboards.
  • Publish clear and engaging newsfeed posts and weekly summary updates to keep store teams informed.

Requirements:

  • High attention to detail and organizational skills.
  • Excellent planning and time management skills.
  • Ability to build strong relationships with cross-functional teams and stakeholders.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office, with strong Excel skills.
  • Ability to work at pace and adapt to changing priorities.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • Flexible working arrangements and work-life balance.

Why Join Us:

At Boots, we value diversity and inclusion, and we are committed to creating a workplace where everyone can thrive. We offer a range of benefits and programs to support our employees' physical and mental well-being, including access to free counseling services and a flexible benefits scheme.