Claims Technician

4 weeks ago


Manchester, United Kingdom Sedgwick Full time
About the Role

We are seeking a highly motivated and detail-oriented Claims Technician to join our Domestic Major Loss team in North/Northwest England. As a Claims Technician, you will play a crucial role in supporting our Loss Adjusters in handling claims, ensuring excellent customer service, and maintaining high-quality standards.

Key Responsibilities
  • Deliver exceptional customer service throughout the claim lifecycle
  • Assist Loss Adjusters in handling claims, including site visits, minute-taking, and preparation of action plans
  • Manage incoming and outgoing correspondence, complete case enquiries, and maintain electronic files to a high auditable standard
  • Liaise with internal product lines and departments as required
  • Provide assistance on site, including taking statements, photographs, and other tasks as directed
  • Accurately record daily time and maintain accurate records
What We Offer

We offer a competitive salary, a structured career development program, fully supported professional qualifications, and a range of benefits, including:

  • Flexible working arrangements
  • Private healthcare plan
  • Self-Invested Personal Pension Scheme
  • Annual leave allowance of 25 days + public holidays
  • Voluntary benefits, including extra holidays, dental cover, cycle to work scheme, season ticket loan, wellbeing, and digital GP apps
About Sedgwick

Sedgwick is a company that values creativity, caring, and diversity. We believe in cultivating uniqueness and belonging, which allows us to connect with our consumers on a personal level, understand our clients' needs, support the communities in which we operate, and perform at our best.

We're passionate and understanding about our colleagues, so we've built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office, or change your hours to care for someone in your family, we're supportive of that.

Sedgwick is an Equal Opportunity Employer.



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