Student Communications Officer

4 weeks ago

Canterbury, Kent, United Kingdom CATS Global Schools Full time
About the Role

We are seeking a highly skilled and experienced Student Communications Officer to join our team at CATS Global Schools. As a key member of our Student Services department, you will be responsible for providing exceptional support to our international students, ensuring they have a seamless and enjoyable experience at our school.

Key Responsibilities
  • Provide a warm and welcoming reception service to students, parents, and agents, ensuring they feel valued and supported throughout their journey with us.
  • Coordinate student induction and registration events, working closely with our team to ensure a smooth transition for new students.
  • Support the Registrar in coordinating our annual Graduation ceremony, ensuring it is a memorable and celebratory event for our students.
  • Manage the enrolment process for continuing, extending, and transferring students, ensuring all necessary documentation is completed and up-to-date.
  • Issue offer letters for continuing students and liaise with other CGS schools to ensure any student transfers are handled efficiently.
  • Support the Registrar and Immigration Compliance Officer in ensuring the school is compliant with UKVI rules and regulations, including managing early withdrawals and reporting changes to student programmes of study.
  • Activate students' accounts, provide them with login details, and reset passwords as required.
  • Perform post and reception duties as needed, ensuring our students receive the highest level of service.
Requirements
  • Minimum 5 GCSEs including Maths and English.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with students, parents, and colleagues.
  • IT literate and proficient in using our school's systems and software.
  • Ability to work under pressure, prioritise tasks, and meet deadlines.
  • Proactive, flexible, trustworthy, dependable, and reliable, with a strong commitment to our school's values and ethos.
About Us

CATS Global Schools is a leading provider of international education, with a commitment to diversity, inclusion, and belonging. We are proud to offer a supportive and inclusive environment for our students, staff, and families, and we are seeking like-minded individuals to join our team.

We are committed to safeguarding and promoting the welfare of our students and expect everyone connected with our organisation to share this commitment. All positions are subject to safer recruitment pre-employment checks in line with the most current KCSIE guidelines.

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