Mobile Night Support Worker

3 weeks ago


West Sussex, United Kingdom YMCA DownsLink Group Full time
Position Overview

Employment Type: Full-time (37.5 hours per week) / Fixed term (Maternity cover)

This role requires a valid UK Driving Licence as it involves mobility across various locations.

Our Mission

At YMCA DownsLink Group, we are dedicated to ensuring that children and young individuals have equitable opportunities to pursue their aspirations.

We achieve this by providing a secure living environment, enhancing life skills, fostering self-confidence, and promoting emotional well-being and mental health.

Role Responsibilities

As a Mobile Night Support Worker, you will:

  • Deliver floating support to our teams operating in high-support 24-hour projects, as well as in medium-support and transitional housing units.
  • Ensure that our properties remain safe, secure, and inviting throughout the night.
  • Work across various locations to assist static night staff while performing your mobile duties.
Key Duties

While on-site, you will:

  • Maintain safety by keeping detailed records of nighttime activities within the premises.
  • Conduct regular building inspections and monitor CCTV, adhering to health and safety regulations as per YMCA DownsLink Group policies.
  • Proactively prevent anti-social behavior that may affect our neighbors and residents.
  • Collaborate with other support personnel to enhance the well-being of residents through one-on-one interventions, particularly for those experiencing mental health crises or requiring medical assistance.
Work Schedule

Your shifts will follow a four nights on, four nights off pattern, working from 8 PM to 7 AM, including weekends and bank holidays. While these shifts are lengthy, the subsequent four days off provide an excellent work-life balance.

Candidate Profile

We recognize that exceptional candidates may not meet every criterion outlined. If you possess unique skills or experiences, we encourage you to share your story.

Ideally, you will have:

  • Experience working with young individuals, particularly those facing vulnerabilities or complex needs.
  • A genuine passion for supporting young people.
  • An understanding of the needs of single homeless clients aged 16-25, along with the ability to engage, motivate, and inspire.
  • Strong verbal and written communication skills, proficient IT skills, and self-motivation.
  • The capability to deliver clear handovers and build effective relationships with team members.
  • Skills to de-escalate challenging situations and manage difficult behavior appropriately.


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