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Front of House Team Member

2 months ago

Hereford, Herefordshire, United Kingdom whitbread Full time

We're seeking a skilled Front of House Team Member to deliver exceptional customer experiences at our Premier Inn Hereford location.

About the Role:

As a Front of House Team Member, you'll be the face of our hotel, providing warm welcomes and ensuring our guests have a comfortable stay. You'll work closely with our housekeeping team to ensure rooms are perfect, and use your customer service skills to make every guest feel valued.

What We Offer:

  • Competitive Pay: Earn up to £ per hour, with a guaranteed 16 hours per week over 4 days.
  • Flexible Scheduling: Enjoy a fixed-term contract with no zero-hours contracts, allowing you to plan your week with ease.
  • Whitbread Benefits: Enjoy up to 60% off Premier Inn rooms, 25% off meals in all Whitbread Restaurants, and more.
  • Training and Support: Receive comprehensive training and support to help you succeed in your role.
  • Pension and Saving Schemes: Take advantage of our company pension and save-as-you-earn scheme.

Why Work with Us:

We're committed to creating an inclusive environment where everyone can thrive. We welcome applications from under-represented groups and offer flexible working arrangements to support your needs.

Key Responsibilities:

  • Provide exceptional customer service to our guests.
  • Work collaboratively with the housekeeping team to ensure rooms are perfect.
  • Use your customer service skills to make every guest feel valued.

Requirements:

We're looking for a motivated and customer-focused individual who is passionate about delivering exceptional service. If you're a team player with a positive attitude, we'd love to hear from you.