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Field Service Technician

2 months ago

Yate, United Kingdom TVM Cheltenham Ltd Full time
About the Company


TVM Cheltenham Ltd is a thriving family-run mobility enterprise, serving various regions.

We provide and maintain an array of mobility solutions to assist clients in maintaining their independence within their residences.

Our mission is to deliver top-notch equipment and service to support individuals, families, and the community.

With extensive expertise in the sector, we specialize in the provision of hoisting systems (ceiling track), and our stairlift and large lift services are rapidly growing.

The organization continues to evolve in all aspects, and we have recently secured additional contract work.

About the Role

We are presenting a new Field Service Technician with the chance to join our dedicated team in a fulfilling position.

The role encompasses servicing, maintaining, and repairing equipment in clients' homes, educational institutions, care facilities, and within the company workshop.

You will receive ample support, and ongoing training and development opportunities will be available.

Your Responsibilities Will Include:
  • Routine servicing across diverse locations
  • Load testing of hoisting apparatus, which will involve some lifting
  • Fault diagnosis and executing repairs
  • Adhering to company values while providing a person-centered service
  • Completing risk assessments and electronic documentation
  • Collaborating closely with office staff and clients
  • Participating in an on-call rota, covering out-of-hours call-outs (evenings/weekends)
We Are Looking For:
  • Experience in service and maintenance within this field or a related area
  • An electro-mechanical aptitude and a passion for troubleshooting
  • A work ethic and values that align closely with those of the company
  • A flexible mindset, along with a willingness to share knowledge and learn


To perform the duties, you must possess a full UK driving license and be prepared to undergo an Enhanced DBS check, which will be arranged by the company.

What We Offer:
  • Working within a friendly and supportive team for a well-established organization
  • A varied role that allows you to enhance the lives of others
  • Competitive remuneration
  • 28 days of holiday allowance per year, increasing after two years of service
  • Employer pension contribution through an auto-enrollment pension scheme
  • A company mobile device
  • A company vehicle
  • Complimentary uniform
Summary of the Role:
  • Full-time, Permanent
  • Starting salary - £30,000
  • Standard hours – 40 hours per week, Monday to Friday, 8.30 am – 5.00 pm
  • Participation in the on-call rota system is essential


If you are interested in the opportunity to work with us and make a meaningful impact as part of a committed team, we would welcome your application.