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Store Leadership Position
2 months ago
About the Role
We are seeking an experienced Store Manager to lead and develop our team, while maximizing store performance. As a key member of our management team, you will be responsible for setting operational objectives and performance standards, and driving the promotion of Southern Co-op through community engagement.
Key Responsibilities
- Set operational objectives and performance standards by developing a store plan to deliver a safe, legal, and high-performing business
- Role model customer service expectations and ensure the team delivers an exceptional customer experience
- Identify business opportunities and deliver operational performance
- Drive the promotion of Southern Co-op through local organization and community engagement
- Own and deliver a succession plan to ensure the continued and sustainable growth of the business through our people
Requirements
- Previous management experience within a food retail or similar fast-paced operation
- Able to demonstrate commercial awareness and business planning skills
- Committed to achieving and sustaining exceptional customer service standards
- Proven people management skills
- Able to communicate and influence at all levels
- Committed to promoting collaborative working
- Enthusiastic and flexible with a positive attitude
- Personal Licence Holder (or able to obtain and hold a licence within 16 weeks of appointment)
- Committed to develop own skills and apply learning to improve own performance
- Full UK Driving Licence (desired not essential)
What We Offer
- Colleague referral scheme
- 20% discount in store
- 34 days annual leave increasing to a maximum of 39 days after 5 years (including Bank Holidays)
- Generous bonus scheme
- Pension scheme
- Share incentive plan
- Paid time off to do charity volunteering
About Us
Southern Co-op is an independent Co-op operating across the south of England, running convenience food stores, funeral homes, crematoria, natural/woodland burial grounds, and a Starbucks coffee franchise. We are owned by our members and have a commitment to sustainable business and a promise to provide a fair, fresh approach for all.