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Store Leadership Position

2 months ago


Romsey, Hampshire, United Kingdom Southern Co-op Full time

About the Role

We are seeking an experienced Store Manager to lead and develop our team, while maximizing store performance. As a key member of our management team, you will be responsible for setting operational objectives and performance standards, and driving the promotion of Southern Co-op through community engagement.

Key Responsibilities

  • Set operational objectives and performance standards by developing a store plan to deliver a safe, legal, and high-performing business
  • Role model customer service expectations and ensure the team delivers an exceptional customer experience
  • Identify business opportunities and deliver operational performance
  • Drive the promotion of Southern Co-op through local organization and community engagement
  • Own and deliver a succession plan to ensure the continued and sustainable growth of the business through our people

Requirements

  • Previous management experience within a food retail or similar fast-paced operation
  • Able to demonstrate commercial awareness and business planning skills
  • Committed to achieving and sustaining exceptional customer service standards
  • Proven people management skills
  • Able to communicate and influence at all levels
  • Committed to promoting collaborative working
  • Enthusiastic and flexible with a positive attitude
  • Personal Licence Holder (or able to obtain and hold a licence within 16 weeks of appointment)
  • Committed to develop own skills and apply learning to improve own performance
  • Full UK Driving Licence (desired not essential)

What We Offer

  • Colleague referral scheme
  • 20% discount in store
  • 34 days annual leave increasing to a maximum of 39 days after 5 years (including Bank Holidays)
  • Generous bonus scheme
  • Pension scheme
  • Share incentive plan
  • Paid time off to do charity volunteering

About Us

Southern Co-op is an independent Co-op operating across the south of England, running convenience food stores, funeral homes, crematoria, natural/woodland burial grounds, and a Starbucks coffee franchise. We are owned by our members and have a commitment to sustainable business and a promise to provide a fair, fresh approach for all.